Trade Only Section

 
We would like to appeal to all businesses that have relationships with pet owners and would like to benefit from helping them though the bereavement process. You will notice the large range of products and services accessible through us and this puts the Poffins Co. in the unique situation to offer Nationwide support without promoting any product or particular course of action.


We realise that very efficient routines already exist between vets and their partnership with their chosen crematorium and we would not wish to interfere where these existing routines are suitable. However we know from the calls that we receive direct from the public that the routine way in which pet loss is managed does not always satisfy every individual situation. Our mission is not to promote any product or particular course of action, but to provide a comfortable environment where members of the public can talk through their own situation and have their own personal wishes respected. This can sometimes be general advice on options given many months before the loss of the pet, it could be that they wish to consider a wider range of casket options, or arrange a garden plot to include a personalised memorial, or they may return to us many months after a loss to satisfy their need for a tribute or other type of memorabilia.

It is our belief that without interfering with the routines which suit the majority of people, we can help the trade complete the range of services on offer to those people requiring a little more help or additional choice.

If you operate in a business or social environment where you foster an ongoing relationship with pet owners, or you are in a position where you may be asked for advice, then please call to register on our database.

We are currently managing clients on behalf of:

  • Veterinary practices
  • Retail Pet Shops
  • Garden Centres
  • Groomers
  • Breeders
  • Charities
  • Pet Crematoriums
  • Pet Cemeteries
  • Human undertakers
  • Stonemasons etc. etc.

Due to time constraints, and the need for specialist skills or knowledge, it may be inappropriate for your staff to handle this subject matter with a client and it is also likely that few businesses can have the range of products and personalising options necessary to satisfy each individual situation. However by giving out our contact details (we can provide free literature) our referral service allows your clients to speak directly with us so we may assist at any stage in the grieving process.

Alternatively, if you are managing clients yourself, we can operate as an extension of your own current activities, by giving you access to our wider range of products & services for you to access as & when you need them.

A full trade catalogue is available on request, there is no contract or commitment required, we would just like to be there when you or your clients need us.

We are firmly established as the preferred service provider and liase with pet and bereavement charities throughout the UK - we operate as members of the Veterinary Practice Management Association (VPMA), the British Veterinary Nursing Association (BVNA), and the only service provider in this category listed by the Pet Care Trust.

Our public profile has been built up through our personal service and has been helped by the kind reports that the press and media have had to say about our work (view the media section of this web site to see a small selection of some of the press we have received). We believe that we have a strong, trusted brand name that can be seen anywhere, anytime and we would welcome discussions with other trade contacts so that the service can continue to grow to satisfy the increasing number of people who are insisting on private, dignified arrangements as they would with any other member of their family.


Please contact:

Nigel K. Walton FInstSMM